Privacy Policy

Last updated: October 26, 2026

StarHPMC (“we”, “us”) operates the website starhpmc.com (the “Site”), where we present our hydroxypropyl methyl cellulose (HPMC) products and receive business inquiries from customers worldwide. This Privacy Policy explains what information we collect, why we collect it, and how we handle it. By using the Site or submitting an inquiry, you agree to the practices described below.

1. Information We Collect

When you use the inquiry form on our Site, we collect the information you choose to provide, which may include:

• Your full name and company name;
• Your country, email address and phone number;
• The product, grade or quantity you are interested in, and any message you send us.

We also collect minimal technical data needed for the Site to function securely, including your IP address, browser type and pages visited (server logs). We do not use advertising trackers or share your data for advertising purposes.

2. How We Use Your Information

We use the information you provide solely for business purposes, including:

• Responding to your inquiry, quotation or sample request;
• Communicating with you about product specifications, orders and delivery;
• Improving our products and website experience;
• Complying with legal and regulatory obligations.

3. Data Storage and Security

Inquiry records are stored on our own servers and are accessed only by authorized personnel. All communication with the Site is encrypted using HTTPS. We take reasonable technical and organizational measures to protect your data against loss, misuse and unauthorized access.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share limited information with service providers strictly as needed to perform a transaction you have requested (for example, freight forwarders and customs brokers for order delivery), and only to the extent necessary. Where required by law, we may disclose information to competent authorities.

5. Cookies

The Site uses essential cookies for security and session management (such as CSRF protection). We do not use third-party advertising or analytics cookies that track you across other websites.

6. Your Rights

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, or if you have any questions about this policy, contact us using the details below. We will respond within a reasonable time.

7. Contact Us

StarHPMC
Email: tengri@starhpmc.com
Phone / WhatsApp: +86 19033399979
Address: No. 152 Huai'an East Road, Shijiazhuang, Hebei, China

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its revision date.